English chatbot services to be available for public bike users
Starting Friday, chatbot services in English will be made available on the Ttareungi app -- a mobile application used to rent public bicycles in Seoul -- the Seoul Metropolitan Government announced Thursday.
Ttareungi is a public bike-sharing system that operates within Seoul, and can be used both by domestic residents and foreign nationals visiting the city after purchasing a voucher through the app.
Previously, the chatbot service for assistance in purchasing vouchers, renting bikes and dealing with technical issues was only available in Korean.
The new chatbot service intends to meet the rising number of the public bike service’s foreign users. While 26,970 foreign nationals used the Ttareungi service in 2019, before the COVID-19 pandemic, 44,292 foreign nationals have used the service as of September 2023, according to data presented by the city government.
The Seoul Metropolitan Government stated that while English will be the only foreign language chatbot service made available from Friday, the city government is looking to develop and add Chinese and Japanese services in the future.
Besides the chatbot system, the Seoul Metropolitan Government also added they will install a direct hotline service between the 120 Dasan Call Center and Ttareungi’s customer service center. The hotline is to operate from 9 a.m. to 6 p.m. on weekdays, and the 120 Dasan Call Center will support three-way interpretation calls between the user and Ttareungi’s customer service center. The 120 Dasan Call Center’s helpline currently offers English, Chinese, Japanese, Vietnamese and Mongolian services.
“This new service will significantly improve the accessibility of Ttareungi for foreign nationals,” said Yoon Jong-jang, head of Seoul Metropolitan Government’s city transportation office. “We are committed to further promoting tourism courses accessible via Ttareungi and diversifying payment options for purchasing vouchers to ensure an optimal experience with the public bike service.”
(责任编辑:패션)
- Man fined W2m for throwing his dog from second floor
- Hamas surprise attack out of Gaza leaves hundreds dead in fighting, retaliation
- S. Korea beats Chinese Taipei for 4th straight baseball gold
- Opposition leader Lee attends arrest warrant hearing at Seoul court
- LG Energy Solution to supply EV battery modules to Poland's ICPT
- Opposition leader Lee attends arrest warrant hearing at Seoul court
- [Herald Interview] S&P economist tells Korea to brace for worst
- 尹 “국민, 안보 믿음 가졌을 것”…4000명 장병 동원 행진 주관
- Fragile yet strong, G Gallery's 'Thick Skin' showcases two emerging artists
- [Herald Interview] S&P economist tells Korea to brace for worst
- Is S. Korea dangerous for women?
- Film director Jung Byung
- "백두의 칼바람 알면 혁명가 모르면 배신자"…北, 12만명 등산
- 문재인 "부동산 정책, 초유 상황에 실책…신뢰 잃어 뼈아프다"
- BTS’ V to star IU’s new music video next year
- Seoul shares open lower on Fed, growth woes
- Unification ministry urges NK to immediately send detained S. Koreans back home
- Yoon appoints new defense, culture ministers without parliamentary confirmation
- ART Fin runs holiday
- Immersive, digital art shows to enjoy during extended holiday
- Actors, musicians unite for Hakchon Theater's closing act views+
- 윤 대통령, 엑스포 불발 1주만에 부산행 “지역현안 완벽 추진” views+
- Tourism potential of Philippines, Korea discussed at GBF views+
- NYT picks Yoon as one of most stylish people of 2023 views+
- Seoul shares open lower on US tech slide views+
- Drug offences rise by nearly 50 percent on views+
- Investigators, not teachers, to handle school violence from next year views+
- Yoon visits Busan after failed World Expo bid views+
- G7 leaders strongly condemn N. Korea's satellite launch, arms transfers to Russia views+
- Mirae Asset Securities names new CEOs views+